ABOUT US

UK’s ‘Leading Provider’

We have been restoring failed Double Glazed Units (DGU’s) since our company was founded in 2009. Using our unique solutions, products and restoration technique we are the leading restorer of failed DGU’s in the UK.

It’s all we do

Our business model is quite simple – We restore DGU’s for any property owner who has a need for our service. From our head office based in Brighouse West Yorkshire we operate on a nationwide basis and in 2017 are on course to complete the restoration of over 20,000 DGU’s

We are passionate about what we do

Our service is unique. It offers a modern solution to an age old problem.

It is cost effective , with savings on average of 75% when compared to replacing DGU’s
It is good for the environment:
  • Our process avoids the production of waste glass and therefore reduces waste to landfill.
  • Our process reduces the production of greenhouse gasses by reusing existing DGU’s and not having a new one made.

In 2016 we restored
in excess of 15,000
failed glazed
windows

Our process is good for customers too being only a single visit fix rather than a 2 visit fix when using more traditional replacement techniques.

Exceptional Customer Service

All our field based technicians are equipped with the latest mobile technology to support them to deliver the very best customer service. Customer orders are transacted electronically via our work management system linked to technician’s smart phones and our van tracking software supports our team of service controllers to get technicians to customers quickly and on time.

Customer Contact Centre

Our customer contact centre is open Monday – Friday 8am to 5pm to support customers to use our services effectively and also call online customers to agree appointment’s for work completions.

We are extremely versatile

Our services are used by wide variety of customers and clients including:

  • Residential home owners
  • Private Landlords
  • Social Housing Landlords
  • Councils and Local Authorities
  • Hotel Chains

  • Schools and universities
  • Student accommodation owners
  • Hotels and guest houses
  • Office owners
  • Shops and retailers

Our reputation means a lot to us

We pride ourselves on getting it right for the customer ‘first time every time’. We work hard to ensure that each and every customer journey and experience is a positive one. Our restoration service is warranted for 10 years and if any problems are incurred during this time, a simple call into our contact centre will trigger a warranty visit and any problems will be resolved to your complete satisfaction.

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Nationwide service

A Substantial service

A sustainable service with no waste glass to landfill An environmentally friendly service reducing the production of ‘greenhouse gasses’